Some people just have more guts than I do. Steve Gompertz carried his tri-fold-sized Quality Manual into an FDA inspection, and you know what the inspector said?
Check out the video - I’ll let Steve tell the story.
Steve has a TON of experience in this field, and loves to help companies implement lean Quality Management Systems.
P.S. If you want to skip Steve and my chitchat, skip ahead to the 10-minute mark - we were recording from the get-go!